Purchasing Process
Simple, Transparent, and Efficient
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1.Online Inquiry and Consultation
Visit the Website: Open our official site, enter the parts service page. Clear brand and model classifications help you quickly find parts. Each part has a detailed product introduction.
Get Contact Information: Find our customer service number and email on the website. Call or email for questions on parts selection, tech specs, or prices. Our trained staff can recommend suitable parts.
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2.Communication and Order Placement
Order by Phone: Call to tell staff your part needs. They'll verify info and give a quote and delivery estimate.
Order by Email: List part details in an email. Staff will process and reply with order details.
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3.Order Confirmation and Payment
Order Confirmation: We'll reconfirm order details within 24 hours. Check carefully and inform us of any changes.
Payment Method: We offer bank transfer, telegraphic transfer, PayPal, Western Union, and Alipay. Provide payment info, keep the voucher, and inform us after payment.
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4.Shipping and Receiving
Arrange Shipping: After payment, we check inventory. In - stock parts ship within 24 hours. We choose the best logistics. If out - of - stock, we'll notify you. Once restocked, we ship and provide tracking info.
Receiving and Inspection: Check packaging and part details on receipt. Refuse to sign if there are issues. Contact us, and we'll handle it.
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5.After - sales Guarantee
We offer comprehensive after - sales service. If there are quality problems within the warranty period, we provide free replacement, repair, or return. Our after - sales team responds promptly.
